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· 4 min read · RBI Banking Ombudsman
Can Section 12 Protect You from Wrongful Harassment?
Discover how Section 12 of the Banking Ombudsman Scheme offers protection against wrongful harassment by banks, ensuring fair resolution.
Discover how Section 12 of the Banking Ombudsman Scheme offers protection against wrongful harassment by banks, ensuring fair resolution.
Facing intimidation, threats, or even violence from recovery agents can be daunting for women borrowers. However, understanding your rights can be your first line of defense. You have the right to privacy, dignity, and fair treatment, and no recovery agent is above these protections. Whether it's filing complaints with the Reserve Bank of India, contacting the Banking Ombudsman, or seeking legal aid, there are resources available to support you. Remember, your journey does not end with debt. With the right tools and support, you can reclaim your peace and move toward a brighter, more secure future.