Fighting Loan Harassment: How Expert Panel Is Empowering Indian Borrowers

In today’s financial landscape, Loan harassment has become a widespread issue in India, often marked by aggressive, illegal tactics from third-party recovery agents. Despite clear Reserve Bank of India (RBI) guidelines banning such behavior, borrowers continue to face threats, public shaming, and privacy breaches.

Expert Panel, a unit of Eresolution Consultancy Services Pvt. Ltd., is tackling this crisis head on. As India’s largest Debt resolution platform for individuals and small businesses, the company has provided counseling to over 35,000 borrowers and helped resolve debts worth more than ₹2,200 crore.

Led by industry veterans and alumni from IIT, IIM, and MIT USA, Expert Panel offers:

• Consumer Education about RBI rights

• Intervention against Harassment

• Negotiation Support for fair settlements

• Mediation and Arbitration through structured ADR processes

Their mission? To help borrowers overcome debt with dignity, clarity, and legal protection.

“We recognize the emotional and financial toll of debt,” says Anurag Mehra, Director at Expert Panel. “Our solutions are built around empathy, legality, and structured support.”

Read the full article here: https://www.businesstoday.in/impact-feature/story/expert-panel-emerges-as-indias-largest-debt-resolution-platform-protecting-consumers-against-recovery-harassment-484033-2025-07-10